Блог Васильева Владимира

Доброго времени суток, уважаемые читатели моего блога!

Я писал пост о том, что наша БелПочта тормозит, но теперь уже и китайцы стали ставить рекорды. С такими темпами, скоро вообще покупать что-либо через интернет будет ужасно проблематично.

В общем, события разворачивались следующим образом. Я сделал покупку на Алиэкспрессе (aliexpress), а трекаться она начала только через 31 день (по треку через 31 день после моей оплаты она только поступила на почту Китая, хотя продавец выдал трек через несколько дней после оплаты). Долго я общался по этому поводу с продавцом. Если кому-то интересно, привожу свою переписку с продавцом:

Продавец:

Fri Oct 18 02:46:38 PDT 2013
Dear friend
It's a pleasure to tell that the item you ordered has already been shipped out 
It's by china post air mail, 30-60 working days to arrive.
Tracking Web:http://www.17track.net/index_en.shtml
You can view its updated shipment on the web, which will be shown in 3-7 business days.
Also our after sales service will keep tracking it and send message to you when there is any delay in shipping.
After your item has arrived, why not take amoment to leave positive feedback about our products and service? It only takes a moment, and it's a great way to help others make purchases like yours!
Yours sincerely
Sky Ho

Я:

Tue Oct 29 03:54:19 PDT 2013
Hi, friend
It's about 11 days passed, but I can't see any information for the track number that you provided to me. Is it's normal?
With regards,
Uladzimir

Продавец:

Tue Oct 29 06:01:13 PDT 2013
Dear Valued Customer
We are very sorry to inform you that due to the recent post office goods serious accumulation,All goods resulting delay. We are trying to deal with the post office,There is a message, we will notify you immediately.Don't worry,my friend.we promise,We will extend the time of receipt until you receive the goods.
at the same time,If the goods are lost in transit, we promise to return all the money.Please give us some time, thanks!
my fiend,don't worry.We will abide by our promise and be responsible for every customer.
Many thanks for your understnad and support.
Once again in good faith to apologize to you,if there's anything i can help pls feel free to contact us.
Yours sincerely
Sky Ho

Я:

Wed Nov 06 06:46:09 PST 2013
Hi, friend
Did you get some information about my item? I still see no information on the track number that you provided.
Best regards,
Uladzimir

Продавец:

Thu Nov 07 08:09:34 PST 2013
oh my god,that's too bad.Poor logistics,vey very sorry.
Please give me five days time, if there is still no tracking information within 5 days, we will immediately resend

Я:

Fri Nov 08 00:03:48 PST 2013
ok, I'll wait for 5 days...It's the first time I faced problems with China Post, usually tracking is available in 3-10 days.

Tue Nov 12 06:38:40 PST 2013
Hi,
5 days almost passed and I see nothing at the track number you have provided to me. I want my item as soon as possible, this is the first time I have such problems. I have already received goods from many other sellers (from China) which I ordered later than I made order at you. What the problem? All of my friends don't have problems with tracking, usually information is available in 3-10 days, but I'm waiting for almost one month and see nothing.

Продавец:

Tue Nov 12 08:51:36 PST 2013
hello friend
don't worry.the tracking infromation will be display on tomorrow.
the shipping is a little slower than usual. Hope it is not a big trouble for you.
Yours sincerely
Sky Ho

Я:

Thu Nov 14 02:32:31 PST 2013
Hi,
Now I don't see anything on tracking. If tomorrow will be nothing, I will open dispute. If I knew that shipping so slow at you, I would buy goods at another seller.

Продавец:

Thu Nov 14 11:22:03 PST 2013
hello friend
the tracking infromation has been displayed on web.please check